Elterentelefon - Ecoute parents (KJT)

Elterentelefon is a telephone counselling and information service that provides parents and other interested parties with fast, competent and anonymous support in the often difficult area of child-rearing. It offers parents, grandparents and anyone responsible for children and young people advice and counselling on parenting issues, as well as support and practical suggestions in stressful situations. The focus is not on intervention but on clarification, guidance, information and self-help. Elterentelefon provides an opportunity for exchanges between parents and their children or between parents and other support structures. Your Elterentelefon counsellors are qualified and well-trained professionals and volunteers. All counsellors receive regular supervision and further training to support them in their counselling work. The counselling language of the counselling service "Elterentelefon/Ecoute parents" is Luxembourgish, French, and German. For English, please contact our Online Help at www.kjt.lu. English-speaking parents, children and adolescents are here absolutely welcome. The counselling is free of charge, personal and confidential. As with the Kanner-Jugendtelefon, all conversations on the Elterentelefon are anonymous and confidential. All counsellors are committed to maintaining this confidentiality.

Den Elteretelefon ass e Berodungs- an Informatiounsservice fir Telefonspersounen, deen Elteren an aner interesséierte Persounen eng séier, kompetent an anonym Ënnerstëtzung am dacks schwierege Beräich vun der Kannererzéiung bitt. Hie bitt Elteren, Grousselteren a jiddwerengem, deen fir Kanner a Jugendlecher verantwortlech ass, Berodung a Berodung zu Elterenfroen, souwéi Ënnerstëtzung a praktesch Virschléi a stressege Situatiounen. De Fokus läit net op der Interventioun, mä op Erklärung, Orientéierung, Informatioun a Selbsthëllef. Den Elteretelefon bitt eng Méiglechkeet fir Austausch tëscht Elteren an hire Kanner oder tëscht Elteren an anere Betreiungsstrukturen. Är Elteretelefon-Beroder si qualifizéiert a gutt ausgebilte Fachleit a Fräiwëlleger. All Beroder kréien reegelméisseg Supervisioun a Weiderbildung, fir si an hirer Berodungsaarbecht z'ënnerstëtzen. D'Berodungssprooch vum Berodungsservice "Elterentelefon/Ecoute parents" ass Lëtzebuergesch, Franséisch an Däitsch. Fir Englesch, kontaktéiert w.e.g. eis Online-Hëllef op www.kjt.lu. Engleschsproocheg Elteren, Kanner a Jugendlecher si ganz häerzlech wëllkomm. D'Berodung ass gratis, perséinlech a vertraulech. Wéi beim Kanner-Jugendtelefon sinn all Gespréicher um Elterentelefon anonym a vertraulech. All Beroder engagéiere sech fir dës Vertraulechkeet ze respektéieren.