The Children’s Protection Hotline is a confidential and accessible telephone service designed to safeguard the rights, safety, and well-being of children. The hotline provides immediate support, guidance, and intervention in situations where a child may be at risk.

The hotline offers the following services: 1. Receiving and registering reports related to child abuse, neglect, exploitation, violence, trafficking, or any situation that may threaten a child’s safety. 2. Crisis intervention and immediate guidance for children, parents, caregivers, and community members who are facing urgent child protection concerns. 3. Psychological first aid and emotional support for children and adults affected by violence or distressing situations. 4. Information and consultation on child rights, protection mechanisms, and available social, legal, and community-based services. 5. Referral and coordination with relevant child protection authorities, social services, law enforcement, healthcare providers, and non-governmental organizations to ensure appropriate response and follow-up. 6. Risk assessment and safety planning to protect children from further harm. 7. Anonymous reporting options, ensuring confidentiality and protection of the caller’s identity when requested.

The hotline operates in accordance with child protection principles, including confidentiality, non-discrimination, child participation, and the best interests of the child.

The service is available to children, parents, caregivers, professionals, and any individual concerned about the safety and well-being of a child.