Our helpline is managed by specially trained operators and aimed at providing empathetic listening in a confidential environment, where individuals can feel free to express themselves without feeling judged.

Users can receive immediate support during a crisis, information about available support resources in Italy, or access to an individual, couple, or family psychological support program.

The helpline is specifically designed for those who have lost a loved one due to a traumatic bereavement such as suicide, homicide, a road accident, a workplace accident, or a natural disaster.

After experiencing such a dramatic event, opening up to someone who can listen and embrace painful thoughts and emotions can be important and highly beneficial. At times, it may be difficult to talk to others due to fear of making them sad, bothering them, or feeling misunderstood. In this space, individuals can share everything they are going through.