LECORVAW's helpline is designed to receive calls from Women and Girls at risk / GBV survivors. The case worker handling the help line schedules a meeting with the survivor to provide the case management service. Case management service can also be provided remotely in different cases where survivors have limited / restriction of movement. The case worker handeling the helpline is trained on GBV core concepts, safety identification and referrals as well as case management for GBV survivors. All information will be kept confidential.