The crisis helpline is an anonymous, 24/7 telephone service providing immediate, professional support to people in acute psychological distress. Anyone experiencing personal difficulties or concerned about another person can call. We offer a safe and confidential space where clients can openly share their experiences without fear of judgment or rejection. Our goal is to stabilize psychological state, enhance the sense of safety, support coping with the crisis, and prevent harm to health or life, all in accordance with the ethical and professional standards of crisis intervention.