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National Child Helpline 116

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About National Child Helpline 116

The National Child Helpline of Kenya provides 24/7 free and confidential support and information by phone, online chat, and WhatsApp. We help youth and children in Kenya. Our free support is provided for a variety of health issues, from cases of abuse and domestic violence, to anxiety, bullying, school & work issues, family issues, stress and sexual abuse cases. We are here whether you're in crisis or just need someone to talk to. You can contact us about anything that you're going through. When you contact us, you will talk with one our friendly and supportive counselors who will collaborate with you to find solutions while giving you an empathetic and compassionate ear. They have expertise and understanding in how to help people going through difficulties similar to what you are. Anyone can call and receive free support. We exist to help everyone regardless of gender, beliefs or ethnicity.

Nambari ya Simu ya Kitaifa ya Usaidizi kwa Mtoto nchini Kenya hutoa msaada na taarifa saa 24 kwa siku, siku 7 za wiki—bila malipo na kwa usiri—kupitia simu, gumzo la mtandaoni, na WhatsApp. Tunatoa usaidizi kwa watoto na vijana kote nchini Kenya. Huduma zetu za bila malipo hushughulikia masuala mbalimbali ya afya ya akili na ustawi, yakiwemo visa vya unyanyasaji, ukatili wa majumbani, wasiwasi, uonevu, changamoto za shule na kazini, matatizo ya kifamilia, msongo wa mawazo, na unyanyasaji wa kijinsia. Tuko hapa kwa ajili yako—iwe unapitia hali ngumu au unahitaji mtu wa kuzungumza naye tu. Unaweza kuwasiliana nasi kuhusu lolote unalopitia. Unapowasiliana nasi, utazungumza na mshauri wetu wa kirafiki na mwenye kuelewa, ambaye atakusaidia kutafuta suluhisho huku akikusikiliza kwa huruma na uangalifu. Washauri wetu wana ujuzi na uzoefu wa kuwasaidia watu wanaokumbana na changamoto kama zako. Mtu yeyote anaweza kupiga simu na kupata msaada bila malipo. Tupo hapa kuwasaidia wote—bila kujali jinsia, imani, au kabila.

Where is National Child Helpline 116 available?

Available nationwide in Kenya

Who does National Child Helpline 116 support?

Youth and children

What languages does National Child Helpline 116 support?

English and Swahili

Accessibility notes

Phone helpline runs 24 hours toll free on Safaricom, Airtel Kenya, Telkom Kenya. Web chat available: 07:00 - 18:00 Monday - Sunday. WhatsApp: 0722 116 116 available 07:00 - 18:00 Monday - Sunday.


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