The AIDS toll-free Helpline provides anonymous & confidential telephonic lay counselling, support and referral services, 24 hours a day, 365 days a year throughout the country in the 11 official South African languages. This aims to support the government’s HIV & AIDS comprehensive plan by providing accessible, equitable, co-ordinated and specialised services that contribute significantly towards the behavioural change of individuals and communities.

The salient strategic objectives are challenging and resounding enough to the extent of calling for more resources with a guaranteed impact in enhancing the emotional and mental health of our communities, which is increasing in demand because of social impacts of the HIV and AIDS pandemic.

LifeLine has crafted solid strategic initiatives and measures to attain these objectives which have far reaching transformation impact on our target groups. This organization is poised for more results through the funding support of its key existing and potential stakeholders whose contribution is at the core of our activities, projects and programmes.