Our purpose at Telecare Crisis & Caring Line (British Columbia, Canada) is to provide telephone befriending, caring, and empathetic listening for people in moments of personal crisis or distress. Our call responders are followers of Jesus who show his compassion and care by respecting every caller regardless of race, creed, or social standing, and regard each call as confidential, and anonymous. Our volunteers are trained in empathetic listening as well as in issues that are commonly experienced by helpline callers. We refer callers to other agencies located near them for additional helping services.