1737 counsellors provide free, confidential, professional support. When someone texts or calls 1737 a counsellor will work with the person to develop a care plan. This could include referral to another service, additional counselling or providing information and support. We offer the option to speak with a peer support worker. We offer brief 1:1 counselling support where we focus on one or two key things you need support for.

The 1737 website has great self-help resources about common issues people contact us about, including addictions, anxiety, relationships and safety. And navigation to local crisis teams, and primary care services. We are available free, 24 hours a day, every day of the week.